All orders are usually processed in one to two business days.
Orders placed on Friday, Saturday, and Sunday are shipped the next business day – Monday.
(FedEx 2-3 shipping is processed on the next business day - Monday.)
As soon as we verify all order information, orders will ship via the selected carrier, and the customer will receive a shipping confirmation email with tracking information. We do our best to notify customers if there are production delays or an item goes out of stock. If there is a delay in your order, please check your SPAM folder for our email notifications.
Please Note: For Customized Versa Gripps, please allow an additional 5-7 business days for production time.
Customers are responsible for providing accurate shipping information while placing an order. If you need to change the shipping address or product selection, you can do so by logging in to your "My Account" the instructions provided. All shipments are processed by 8 a.m. the next business day. If the courier returns an order due to missing information or if it is undeliverable, the refund will be processed after deducting a return processing fee of $5.00.
We ship to APO/FPO/DPO via USPS.
No. For international shipments, the customer is responsible for paying all the customs and duty fees. Our couriers determine the shipping costs in real-time on our website, and Versa Gripps does not offer any discount on the shipping costs. To get an approximate idea of the shipping costs, kindly proceed through the checkout process and follow the steps provided to get the most updated shipping information.
If your package has been lost, contact us within 10 days of placing your order. We will do our best to locate the package. Shipping costs associated with lost packages are non-refundable.
