For all orders, it usually takes one to two business days for orders to be shipped. As soon as we verify all order information, most orders will ship via FedEx and the customer will receive a shipping confirmation email with tracking information. Please Note: For Customized Versa Gripps please allow an additional 2-3 day processing time.
We ship to APO/FPO via USPS Priority Mail.
The customer is responsible for all customs and duty fees for international shipments.
Versa Gripps only accepts returns, not exchanges. This policy extends to orders from versagripps.com, Amazon, Walmart, and eBay. If you would like a different size or style, please return your first order for a refund and place a new order.
Returns are only accepted within 30 days of purchase.
TO RETURN ITEMS: Please use the link above to download a return form. Please send your package, including a copy of your original order and your filled-out return form to the following address:
Versa Gripps USA, INC.
Attn: VG Returns Processing
41 Pomola Ave
Sorrento, ME 04677
RETURN SHIPPING INFO:Return Shipping fees are the responsibility of the customer. Versa Gripps USA is not responsible for gear that is lost in transit, therefore we suggest using a traceable shipping service when shipping back returns. If you do not pay enough in postage for your return shipping and a balance is still owed to the courier, the amount will be deducted from your refund.
REFUNDS:We will issue a refund to the original credit card only if the merchandise is returned in resalable condition within 30 days of purchase. After 30 days, if the Versa Gripps are unworn, returns will be evaluated on a case-by-case basis. Your merchandise refund will take approximately 2-3 business days to process from date of receipt. Original shipping and return shipping costs are non-refundable.
LOST PACKAGES: If your package has been lost, you must contact us within 30 days of placing your order. We will do our best to locate the package. Shipping costs associated with lost packages are non-refundable.
Versa Gripps are proudly Made in the USA and we stand behind everything we make. We demand only the highest quality materials and workmanship in our products. Please keep in mind though that Versa Gripps have a useful lifecycle. This will vary depending on how the product is used and if it is cared for properly. We compare Versa Gripps to a pair of running shoes. If you go running every day for a year, you will probably need a new pair of shoes each year or so. Versa Gripps are similar. If you workout with them five days each week, they are eventually going to wear out and you will need a new pair.
We offer a warranty against manufacturing defects. If you receive a Versa Gripps product with a material or workmanship flaw, we want to know! We ask that you send it back to us within one year of purchase for a courtesy inspection. If a manufacturing defect is found we will replace the item and if not, the item will be returned to you.
Our Warranty Does Not cover the following: